Frequently Asked Questions

Back to Frequently Asked Questions main page

Why do 9-1-1 operators ask so many questions?

Experience has shown the first 60 seconds of every 9-1-1 call are the most critical. Operators need to determine the exact location of the emergency, the nature of the situation, whether anyone is injured and about what elements a responding officer should be advised. A deputy armed with this information can react quickly and accurately and minimize the chance that further damage will occur or innocent bystanders will be hurt.

In any threatening emergency, immediately dial 9-1-1 from any telephone (the call is free from all pay phones). For non-emergency law enforcement needs, please call the Broward Sheriff's Office at (954) 765-4321.

Translate This Page: