Frequently Asked Questions

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How do I report a break-in in progress?

During a break-in, the safety of you and your loved ones should be your primary concern, not the protection of your property. No possession is worth risking a human life.

If someone is breaking into your home, you and those in the house should leave immediately. Choose an exit, a window or door, that is safely away from the intruder. Go to a neighbor's home and dial 9-1-1.

If you cannot escape, quickly move everyone into one room that has a phone and lock and barricade the door. Immediately call 9-1-1 and be prepared to give the operator your address and other details including the color of your house, location of any fencing, status of outdoor lights and other information that may be required. The operator will remain on the phone with you as police respond and will continue to ask questions and provide information.

The use of weapons to protect yourself is a dangerous option. In a face-to-face confrontation, your weapon may be taken from you and used against you. Weapons have also been used against law enforcement officers or family members that were mistaken for intruders. The use of any weapon or deadly force is a last resort, even for highly trained police officers.

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